Term and Conditions

Welcome to hikvisioncameradubai.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using the website. If you do not agree with these terms, please do not use this website.


1. General Terms

  • Acceptance of Terms: By accessing and using hikvisioncameradubai.com (the “Site”), you agree to these Terms and Conditions, along with any updates, modifications, or additional terms we may apply from time to time.
  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use this Site. By using this Site, you represent that you are of legal age or have parental permission.

2. Product Information & Availability

  • Product Listings: We strive to provide accurate descriptions, pricing, and images of the products listed on the Site, specifically Hikvision CCTV products. However, we do not guarantee the accuracy of the information, and errors may occur. Prices, availability, and product specifications are subject to change without notice.
  • Product Availability: Product availability may vary depending on stock levels. We reserve the right to limit quantities of products sold or to discontinue any product listed on the Site at our discretion.

3. Orders and Payments

  • Placing an Order: By placing an order through hikvisioncameradubai.com, you make an offer to purchase the products listed in your order. We reserve the right to accept or reject your order for any reason, including product availability or payment issues.
  • Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and other online payment gateways. Payment is required at the time of purchase.
  • Order Confirmation: Once your order is received, you will receive an order confirmation via email. This does not constitute acceptance of your order. We will notify you once your order has been processed and shipped.

4. Shipping and Delivery

  • Shipping Policy: We offer shipping services for orders within the UAE and other international destinations. Shipping fees are calculated at checkout based on your location and the size/weight of your order.
  • Delivery Times: Delivery times may vary based on your location, product availability, and the shipping method chosen at checkout. We strive to process and ship orders within [X] business days.
  • Shipping Risks: While we ensure secure packaging, once the products are shipped, the risk of loss or damage is transferred to you. We recommend using a trackable shipping method for more expensive items.

5. Returns, Refunds, and Exchanges

  • Please refer to our Returns & Refund Policy for information regarding returns, refunds, and exchanges. Our policy covers conditions for defective/non-defective products, eligibility for returns, and how to initiate the return process.

6. User Account and Security

  • Account Creation: You may be required to create an account to complete your order. You agree to provide accurate and up-to-date information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
  • Security: You agree to notify us immediately if you suspect any unauthorized access or use of your account. We will not be held liable for any loss or damage caused by unauthorized access to your account.

7. Privacy Policy

  • We value your privacy and handle your personal data in accordance with our Privacy Policy. By using this Site, you consent to the collection and use of your data as outlined in the Privacy Policy.

8. Intellectual Property

  • Copyright: All content on the Site, including text, images, logos, graphics, and videos, is owned by hikvisioncameradubai.com or its partners and is protected by copyright laws. You may not use any of this content without prior written permission from us.
  • Trademarks: All trademarks, logos, and service marks displayed on the Site are the property of their respective owners.

9. Limitation of Liability

  • Disclaimer of Warranties: The Site and all products are provided “as is,” with no warranties of any kind, either express or implied. We do not guarantee the accuracy, reliability, or availability of the Site, and we are not responsible for any errors, omissions, or interruptions in service.
  • Limitation of Liability: To the fullest extent permitted by law, hikvisioncameradubai.com and its affiliates will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or the products purchased.

10. Indemnification

You agree to indemnify and hold harmless hikvisioncameradubai.com, its affiliates, employees, agents, and contractors from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from your use of the Site or any violation of these Terms and Conditions.


11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles. Any disputes arising from the use of the Site or these Terms will be subject to the exclusive jurisdiction of the courts in Dubai.


12. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this page periodically to stay informed of any updates.


13. Contact Us

If you have any questions about these Terms and Conditions or your experience with hikvisioncameradubai.com, please contact us at:

Email: info@hikvisioncameradubai.com
Address: 5th Street Dubai

Scroll to Top